The Short Version: if you should be on the lookout for a unique engagement ring or special anniversary present, Leibish & Co. has actually a strong stock of top-quality, colourful, and conflict-free expensive diamonds and gems. The family-run business might running online since 1998 with your own touch that features received perform company from around the world. Leibish & Co. makes it simple purchase loose rocks or perhaps to utilize their no-cost «Design your very own» instrument to take your own ideal little bit of jewellery to life. With years of expertise and good design under their belt, Leibish & Co. is found on the brink of broadening their supply to watches along with other add-ons.
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Whenever Leibish Polnauer founded his first on-line diamond business in 1998, it got almost the full time to upload an individual image and description to his web site â but he was a visionary just who watched possible inside fledgling arena of ecommerce. «as he views the potential in a notion, he will fit everything in within his capacity to progress with-it,» said Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish developed a successful, family-run operation along with his partner and kids offering in leadership jobs. They usually have grown a fruitful web business with workplaces found globally. Leibish & Co. is actually a leader in unique colored expensive diamonds and gemstones that are difficult to get in other places. Their diamonds will also be conflict-free, in fact it is a significant factor for several consumers.
«People arrive at you because they search for some thing a little different, anything a tad bit more special than the rest of us has,» Benji mentioned.
While Leibish & Co. provides high-quality standard expensive diamonds, the business specializes in colorful, distinctive jewelry. When questioned exactly why the company has such increased client return price, Benji quickly pinpoints why.
«its a combination of excellent items, great solution, and jewelry created with the greatest quantities of brilliance,» the guy stated. «The jewellery we make is not your everyday, mass-produced kind of product. Each piece is actually tailor-made to completely suit the diamond or gem stone selected from the customer.»
Children Affair With private Service
Leibish & Co. is actually a genuine household business, with Leibish’s family unit members playing key functions in company.
Leibish functions as Founder and President for the organization, while his wife, Rosi, could be the business’ occasions Manager. Their particular oldest daughter, Chavi, functions as the Lead Jewelry Designer â which can be a huge duty since custom jewellery comprises a lot more than 50% associated with the organizations business, Benji stated.
Leibish’s eldest daughter, Yossi, could be the Chief Executive Officer of Leibish & Co. Another boy, Shmulik, that is a graduate with the Gemological Institute of The usa, is the fundamental Diamond Buyer for any business. «Shmulik is actually, honestly, one of a lot of gifted color diamond specialists in the industry,» Benji mentioned.
Leibish’s daughter Itzik will be the businesses COO and operates its ny workplace on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, is the businesses CFO.
«as among the longtime people in the team, i could let you know that, even though there is not any connection, they start thinking about myself, yet others, section of their family,» Benji said. «we-all bring our own expertise for the business, but come together to regularly expand the company.»
Clients are additionally handled like family members at Leibish & Co., where in actuality the company invests fuel into individual solution and product sales. «If you have ever addressed one particular agent, for instance, that is the exact same individual you can expect to always cope with, regardless of what you might be calling or writing in about,» Benji stated. «We don’t believe in driving clients to different divisions when they’ve a concern or certain issue they would like to cope with.»
Consumers Come From All Over the World
Leibish has actually several different types of clients: you’ll find people, whom mostly shop through web page, stores, and the ones from inside the trade business, whom usually look at the organizations primary practices in nyc, Israel, and Hong-Kong.
Many Leibish & Co.’s customers are through the US. Their then most widely used market is Canada, accompanied by the United Kingdom, Australian Continent, Hong-Kong, plus the remainder of European countries.
Clients at every period of existence shop at Leibish & Co., though most are between your years of 35 and 54, Benji mentioned. Furthermore, the business garners around 300,000 site visits monthly â and helps to keep most of the consumers returning.
«along with a 70percent return customer rating, we continue to be one of the most popular businesses in our market,» he said.
Colourful Diamonds & Gemstones With a «Design your own personal» Option
Leibish & Co. stocks top-quality jewellery, but in addition preserves inventory flexibility, especially for web customers, Benji mentioned. The company offers a huge selection of loose expensive diamonds and precious gemstones, but its essential products are tailored precious jewelry designs.
«We hold big collection of multicolor diamond and gem stone jewellery, with of this rarest tones previously observed,» he said. «We are known most readily useful by all of our bread-and-butter products â yellow diamond and green diamond wedding bands. However, we offer diamonds of nearly every tone, and important gemstones â such as sapphires, emeralds, and rubies. We offer jewelry constructed with colorless diamonds, also, but our knowledge is within the world of shade.»
For consumers who possess something in mind and need help rendering it possible, Leibish & Co. provides a «Design your very own» jewelry device, which Benji mentioned is its preferred product.
«normally, when looking for an unique part, men and women usually want certain stones and setting designs they have currently dropped crazy about,» the guy mentioned. The «Design a» device allows customers to construct a bit making use of the material, setting, and metal of their choice.
«it permits these to deliver their unique dreams your â with this knowledge in artistry,» Benji informed us.
Add-ons & unique on line Tools in Store for Leibish & Co.
whilst looks forward to the near future, Leibish & Co. is slowly moving toward higher-ticket things and item variety. The company seems comfy branching off to new products considering the determination and enthusiasm it relates to perfect the recent creations.
«we talked-about exposing a variety of accessories â such as for example luxury watches, purses, plus pencils,» Benji said. «But we decided to wait until we 1st perfected our very own major line of item, and that is diamonds.»
Leibish & Co. can also be searching for ways to continue mastering its prominent website, also. One way it intends to enhance the on the web knowledge is by exposing enhanced reality attributes, that’ll give digital consumers a lot more of an in-store experience.
As an organization having its origins in colorful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional industry which views modification because the exception, not the guideline.